Advice and answers from the Video Support Team

Search results for:shop

How do I add videos to my Shop store with the new partnership?

Dramatically improve your customers’ experience on Shop with video… Shop is Shopify’s mobile app and channel that allows buyers to discover new products, track their orders… Discovery on Shop is mostly visual, and there will be a heavy emphasis on video discovery

How do I publish videos on the Shop app's brand page/homepage?

How to set up a homepage feed for Shop App… Setting Shop Live… Images are not supported in Shop App. 2

What are the FAQs about Shop & Tolstoy Partnership?

If you do not wish to be listed on the Shop app, you can manage your listing settings in the Shop channel… What is Shop app?… What does this look like in Shop app?

How do I publish videos on the Shop app's product pages?

Increase conversions and customer satisfaction by showcasing product videos directly on your Shop App product pages… 4. Setting Shop Live… Keep reading to upgrade your Shop store in just a few minutes

What are the tips and best practices in creating shoppable videos that drive conversions?

Learn the tips and tricks for creating shoppable videos by giving your customers a new (and fun) way to shop… ❓What are shoppable videos?… 🌟What are the benefits of creating shoppable videos?

How do I add products in a shoppable Tolstoy?

Learn how to incorporate our "add to cart" feature to give your shoppers a unique shopping experience!… they’re done building their cart in your Tolstoy, they will be redirected to a checkout page in your shop

How do I send shoppable videos in email and SMS campaigns?

❓Why send shoppable videos through Email and SMS?… they'll become more invested in your products and brand, and therefore more likely to be inclined to shop… take an active role in learning more about your products and give them an entirely new and fun way to shop

Getting Started with the Free Package

We're excited to introduce you to our Free Package, perfect for brands eager to get their videos on the Shop… Easily feature videos on your Shop app, from the homepage to product detail pages (PDPs), creating engaging

How can I use Tolstoy for my eCommerce business to boost sales?

customers a new and exciting channel for shopping by allowing them to learn about your products and shop… Long gone are the days customers are left to their own devices to online shop… take an active role in learning more about your products and give them an entirely new and fun way to shop

How can I remove the cart and shopping bag from my feeds?

Removing the Cart and Shopping Bag from Your Feeds… If you want to customize your feeds by removing the cart and shopping bag elements, we've got you covered… Turn off the toggle for Checkout & shopping bag. 4. Click on Save