Video Support

Ensure Products Are Tagged: Verify that products are tagged on the videos in your carousel. You can choose from your existing playlist or create a new one in the library.

- Ensure Products Are Tagged: Verify that products are tagged on the videos in your carousel. You can choose from your existing playlist or create a new one in the library.

Verify Video Count: Check that the minimum number of videos is set to at least one, or adjust according to your preference.

- Verify Video Count: Check that the minimum number of videos is set to at least one, or adjust according to your preference.

Confirm the Publish ID: Ensure that the publish ID for your carousel is correct. You can copy the publish ID and paste it into the Shopify block

- Confirm the Publish ID: Ensure that the publish ID for your carousel is correct. You can copy the publish ID and paste it into the Shopify block

Publish the Carousel: Make sure that the carousel is published on the Tolstoy app.

- Publish the Carousel: Make sure that the carousel is published on the Tolstoy app.

Review Integration: Complete the Shopify integration. You can check it at Account Profile &gt; Integration &gt; Shopify. Use this guide.

- Review Integration: Complete the Shopify integration. You can check it at Account Profile &gt; Integration &gt; Shopify. Use this guide.

Check Installation: Verify that the installation process was completed correctly. You can check it at Account Profile &gt; Settings &gt; Installation. Properly follow the instructions there.

- Check Installation: Verify that the installation process was completed correctly. You can check it at Account Profile &gt; Settings &gt; Installation. Properly follow the instructions there.

Add the Section to the Correct Page: Ensure that the block or section for the Spotlight Carousel is added to the appropriate page on your Shopify site.

- Add the Section to the Correct Page: Ensure that the block or section for the Spotlight Carousel is added to the appropriate page on your Shopify site.