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Troubleshooting Product Page Stories for Native Website Users
Troubleshooting Product Page Stories for Native Website Users
Niezl avatar
Written by Niezl
Updated over 3 months ago

Before you begin, make sure that you have already imported a CSV file to have the ability to tag products to videos in your library. Here's a detailed article for uploading a CSV file for native site.

  1. After creating your video stories, head to the Installation section in your Tolstoy account.

    You can get there by clicking your profile letter on the lower left, then selecting Settings.

  2. Copy and paste the code in your site's <head> section. Click the 'Mark as complete' button if you haven't already.

    Note: If you are an eCommerce brand, copy the conversion code to your thank you page.
    โ€‹

  3. Set your video stories live by clicking the Publish button.

  4. Copy the following code, and place it in your site's code. Make sure to change the

    PRODUCT_ID if needed. Click the 'Done' button when you're finished.
    โ€‹

Need help?

You can reach out to our friendly support team in two ways:

  1. using our live chat option, which can be found by clicking on the chat icon on any Tolstoy page in the lower right corner

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