Once you’ve installed Tolstoy in your e-commerce store, it’s time to put it to work. Connecting your social media accounts to Tolstoy allows you to present your products in an eye-catching way that will boost your sales. This article will guide you through connecting your Instagram account to Tolstoy.
Before You Begin
Before you connect your Instagram account to Tolstoy, ensure you have the correct business accounts set up on Facebook and Instagram and that certain permissions are allowed.
Preparing Your Instagram Profile
Instagram Graph API can be used only by “Instagram Professional accounts” – this includes Business accounts (intended for companies), and Creator accounts (intended for individuals, like influencers).
Requirements
A Facebook account (can be your personal account)
A Facebook page – ideally a dedicated testing page, so create one now
An Instagram account – ideally a dedicated account for testing (sign up for one)
Steps to Accept Graph API Calls
Log into your Instagram account and go to account settings.
Click "Switch to professional account". You have two options: Creator and Business. Select Business, pick a category (can be anything), and skip the step to add contact information.
Go to your Facebook page's settings. On the "Professional Dashboard", select "Linked Accounts"
Click “Connect account” from Instagram. This will show you a pop-up to enter Instagram credentials, and once you log in, you should see a success message.
Connect Instagram to Tolstoy
1. Go to your Tolstoy videos page and click on the + icon next to Instagram.
Note: If you see a + icon next to your social media accounts, it means that it is not connected.
2. You will be taken to a Meta page. You need to connect Tolstoy with the business page that is connected to your Instagram. You can do this by selecting Edit previous settings.
3. Follow the prompts from Meta to make decisions about the permissions you will allow. It is optimal to select the second option for both prompts.
Note:
If you decide to select the second option (Opt in current pages/accounts only), please make sure to choose one page and one account.
4. You will receive a confirmation once Tolstoy has been connected.
5. Those videos are now available in your Tolstoy account to tag products and increase your sales.
Note:
Continue here if you would like to automatically tag products in Tolstoy videos by using Instagram Shopping tags.
Need help?
You can reach out to our friendly support team in two ways:
Via email at support@gotolstoy.com
Using our live chat option, which can be found by clicking on the chat icon
on any Tolstoy page in the lower right corner.
