In any Tolstoy, you have the ability to set various response options for the different buttons that you create. Depending on what you choose, the answer options can provide the user a way of interacting with you (a video, text, or audio response), or to be sent to an external link or chat directly with you.
Follow this simple guide to see how!
Make a Tolstoy and Add a question with answers. Your Tolstoy should look something like this:
Choose what type of response each choice should prompt. The right side of the choices section indicates what action each choice corresponds to.
Each option provides the user a different way to interact with the Tolstoy.
The default option will simply take the user to the next part of the Tolstoy.
Free text prompts the user to enter text that will be sent to the Tolstoy creator.
Lead form asks for some user information such as email address, name, etc.
Video response prompts the user to record a response video.
Audio response prompts the user to respond using audio.
Image response prompts the user to submit an image.
Calendar allows the user to set a meeting time with the Tolstoy creator (click here to learn how to connect your Calendar to your account!).
Promo code gives the user a promo code that they get as a reward for watching the Tolstoy.
Chat will redirect the user to one of the live chat platforms that are integrated with Tolstoy (click here to connect your Tolstoy to your live chat!).
Link redirects the user to the desired link.
In the above example, the choice “Show me your favorite color” will prompt the user to take a video response, “Describe your favorite color" asks the user for an audio response, and “Write down your favorite color” elicits a text response.
You can use default responses if you're only planning to use video, audio, text, or calendar responses. By clicking on the toggles next to the choices, you can choose exactly which responses you want on your Tolstoy!
That’s it! You can now choose what type of response you want from users depending on their choices.
Once you are satisfied, you can embed, publish, and share your Tolstoy wherever you want!
Have any questions? Feel free to send us a note at email@example.com.