Skip to main content
All CollectionsCustomizations
Why is the shape of my widget different on desktop and mobile?
Why is the shape of my widget different on desktop and mobile?
Niezl avatar
Written by Niezl
Updated over 11 months ago

If you've noticed that the shape of your widget appears different on desktop and mobile devices, you may be wondering what causes this difference. In this article, we'll identify the reason behind the different widget shapes and explore the solution to ensure a consistent and appealing display across devices.

Here's how:

  1. Go to Onsite and click on the widget that has a different shape on desktop and mobile.

    Click on Onsite

  2. Go to the Design tab.

  3. Click on Widget and look for Apply shape and size to mobile. When disabled, the widget on mobile will always be a small circle.

  4. If you want the same shape on desktop and mobile, simply toggle it ON and click Save. You can choose between a rectangle and a circle.

And that's it! 💪


If you need any other help, reach out to us at support@gotolstoy.com and we’ll be happy to assist in any way we can.

Did this answer your question?