Pricing and Charges
The starting price of our AI Player (Shoppable Videos) Plus plan is $19 per month. It will give you the ability to create Unlimited Tolstoy Video Projects and 5000 included unique impressions per month. What are unique impressions? These are the number of times your Tolstoy was displayed to unique viewers.
Often, our AI Player (Shoppable Videos) Plus subscribers exceed their allotted unique impressions for the month. This is a reminder that it is not a fixed-price plan. 😉 There would be an additional $0.010 per 1 extra unique impression ($10 per 1000 unique impressions) in excess of the 5,000 included unique impressions per month. You may visit our pricing page here for more details, and go through the FAQs.
Let's give an example. If the customer's total unique impressions for the month are 6,500, the total price that he has to pay is $34.
First 5000 = $ 0
5001 and above [1500/1000=1.5*$10] = $ 15
AI Player (Shoppable Videos) plan = $ 19
Total = $ 34
Understanding How Usage is Counted and Reset
Your usage is counted based on your billing cycle, not the calendar month. This means your usage starts counting from the day your billing cycle begins, not from the 1st of the month.
For example:
If your billing cycle starts on January 12, any usage between January 12 and February 11 will be counted for this cycle. The charges for this usage will appear on February 12.
Usage Reset
Your usage resets at the start of each new billing cycle. When a new cycle begins, your usage count goes back to zero.
Viewing Analytics
When you check your analytics, it will show usage from the start of your current billing cycle up to today.
Important: This only applies to non-Shopify users. For Shopify users, subscriptions cancel immediately upon cancellation. This happens because Shopify and non-Shopify users have different payment systems.
Invoice
You will get your last invoice after you cancel your subscription. For example:
If the billing cycle starts on the 1st, and you cancel the subscription on the 2nd, you will get charged on the 1st of the next month. The invoice will include all the unique impressions charges.
And that's it! If you have any questions, please reach out to support@gotolstoy.com and we're happy to assist you.