If you want to enable Gorgias live chat within your Tolstoy to provide immediate support to your users, here's how:
Enter the video part you want to add Gorgias live chat to. For example, if you want to add it to Part 1, click on the video for Part 1.
Open the drop-down menu of response options, and select Chat.
Open the drop-down menu to show the list of live chat options. From the live chat options, select Gorgias.
Now when a user clicks on the chat option, it will open up your Gorgias live chat!
You are all set! As long as you have Gorgias installed on your site, then you're good to go. Users can click on the button, which will automatically open up the live chat.
NOTE: Make sure not to set the Gorgias as hidden so it opens from our app.
And that's it! If you need any additional help, please reach out to firstname.lastname@example.org, and we're happy to assist you.