Collecting video reviews from your audience just got easier. Send out a Tolstoy asking your users to leave a video review for your company or product, and they can shoot back a quick video providing feedback.

This can be useful for:

  • SaaS companies hoping to collect honest feedback from their customers.

  • eCommerce businesses hoping to learn how customers feel about their products.

  • Customer success teams wanting to hear from their users how their onboarding experiences can be improved.

  • And more! 🤩

Ready to start collecting video reviews? Here's how:

  1. Create a new Tolstoy.

  2. Select Start from Template or you can make your own

  3. Select Collect Reviews.

  4. Choose your presenter, and click on Next.

  5. It's time to set up collecting reviews - it could be a video, audio, or text answer.


  6. Click on "Launch to Site" when you are finished.

  7. To invite users via email, go to the Email tab and choose Select email distribution system. Add the email address of whom you would like to leave a video response. Then, click on Copy code.


  8. If you are using an email automation tool, click on Select email distribution system. Click on the drop-down menu to select the email automation tool you're using, and click Copy code.


  9. Draft a new email to your client and paste the code, which will generate a gif -

  10. Once sent, the gif will redirect the client to a Tolstoy page, prompting them to leave their video response. You can also embed the video response request directly in your site!

  11. Once you're done collecting responses, you can create a Tolstoy out of the testimonials following this guide!


You are now able to request video responses from your clients!

Have any questions? Feel free to send us a note to support@gotolstoy.com.

Did this answer your question?