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Uploading products with CSV lets Non-Shopify merchants import a product catalog into Tolstoy without connecting a Shopify store. It helps merchants use products in shoppable Tolstoy experiences, tag media to products, and keep product data available for website widgets. This CSV import flow does not show a separate paid-plan gate or its own publish button, although any live widget that uses those products still needs the plan required for that widget type. ​

Click Set up store then click Upload your products from CSV

Prepare your CSV file using these column names: <code>id</code>, <code>title</code>, <code>descriptionHtml</code>, <code>url</code>, <code>imageUrl</code>, <code>images</code>, <code>price</code>, <code>compareAtPrice</code>, <code>currencyCode</code>, <code>currencySymbol</code>, and <code>inventory</code>.

Make sure the required columns are included: <code>id</code>, <code>title</code>, <code>url</code>, <code>imageUrl</code>, and <code>price</code>.

Choose how you want to import the catalog: <code>Connect URL</code> or <code>Upload File</code>.

Use <code>Connect URL</code> if your CSV is hosted online and you want Tolstoy to be able to refresh it automatically.

Use <code>Upload File</code> if you want to import a CSV directly from your computer as a one-time upload.

If you chose <code>Connect URL</code>, paste the CSV file URL and click <code>Connect</code>.

If you chose <code>Upload File</code>, click <code>Choose CSV file</code> and select the file from your computer.

Wait for the import status to update. Tolstoy may show messages such as <code>Product import requested</code>, <code>Product import in progress</code>, or <code>Product import completed</code>.

If Tolstoy shows a <code>Default currency</code> selector after the import is set up, choose the currency you want applied.

If you connected a CSV URL and want ongoing updates, enable or keep the <code>Automatically refresh every 24 hours</code> option turned on.

Open <code>Settings</code> &gt; <code>Product Catalog</code> and confirm the imported products appear correctly.

1. Go to Settings &gt; Set up store.

2. Click Set up store then click Upload your products from CSV

3. Prepare your CSV file using these column names: <code>id</code>, <code>title</code>, <code>descriptionHtml</code>, <code>url</code>, <code>imageUrl</code>, <code>images</code>, <code>price</code>, <code>compareAtPrice</code>, <code>currencyCode</code>, <code>currencySymbol</code>, and <code>inventory</code>.
4. Make sure the required columns are included: <code>id</code>, <code>title</code>, <code>url</code>, <code>imageUrl</code>, and <code>price</code>.

5. Choose how you want to import the catalog: <code>Connect URL</code> or <code>Upload File</code>.
6. Use <code>Connect URL</code> if your CSV is hosted online and you want Tolstoy to be able to refresh it automatically.
7. Use <code>Upload File</code> if you want to import a CSV directly from your computer as a one-time upload.
8. If you chose <code>Connect URL</code>, paste the CSV file URL and click <code>Connect</code>.
9. If you chose <code>Upload File</code>, click <code>Choose CSV file</code> and select the file from your computer.
10. Wait for the import status to update. Tolstoy may show messages such as <code>Product import requested</code>, <code>Product import in progress</code>, or <code>Product import completed</code>.
11. If Tolstoy shows a <code>Default currency</code> selector after the import is set up, choose the currency you want applied.
12. If you connected a CSV URL and want ongoing updates, enable or keep the <code>Automatically refresh every 24 hours</code> option turned on.
13. Open <code>Settings</code> &gt; <code>Product Catalog</code> and confirm the imported products appear correctly.

Why did my CSV import fail? The most common reasons are missing required columns, invalid column names, an unreadable CSV file, or a URL Tolstoy cannot access. Check the file structure and try again. ​

Which CSV columns are required? Tolstoy requires <code>id</code>, <code>title</code>, <code>url</code>, <code>imageUrl</code>, and <code>price</code>. Other supported columns are optional. ​

What is the difference between <code>Connect URL</code> and <code>Upload File</code>? ​<code>Connect URL</code> links Tolstoy to a hosted CSV and can refresh it automatically every 24 hours. <code>Upload File</code> imports a CSV from your computer as a one-time upload. ​

Why are my products not showing up yet? The import may still be processing. Wait until the status shows that the import is complete, then check <code>Product Catalog</code>. Keep in mind that file sync once every 24 hours only so you might have to give it time before you see your missing products. ​

Can I use CSV product upload without Shopify? Yes. This flow is specifically for Non-Shopify or manual website setups. ​

Why are the prices or currency incorrect? Check the values in <code>price</code>, <code>currencyCode</code>, and <code>currencySymbol</code>, and set the <code>Default currency</code> in Tolstoy if needed. ​

How do I update products later? If you used <code>Connect URL</code>, refresh or keep recurring sync enabled. If you used <code>Upload File</code>, upload a new CSV file when your catalog changes.

How to Upload Products for Non-Shopify Using CSV

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How to Upload Products for Non-Shopify Using CSV

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