Getting Started
Go to Surfaces
Click Email & App
Select Create Email & App Surface
Choose Email Social Carousel
Note: This widget is currently available only for Klaviyo.
Selecting Videos
Go to the Media section.
Choose the playlist(s) you want to use.
To feature specific videos:
Selecting an option from the Order by dropdown (Random, Newest to Oldest, or Oldest to Newest)
Dragging and dropping videos to reorder them
Using the pin icon to lock a video’s position
Design & Behavior Settings
Tile Actions
Link To
Choose where users are directed when they click a video tile.
Specific Page (default)
Direct users to a specific page on your store.
Page URL
Paste the full URL of the page where you want the video to open
UTM Parameters
Add UTM parameters to track clicks in analytics tools like Google Analytics
Video Feed Behavior
Toggle Auto-open video feed if you want the feed to open automatically.
To control how the video opens:
Go to Video Feed
Open Behavior
Toggle View feed in full screen on or off (full screen vs picture-in-picture)
Publishing Your Widget
In Tolstoy
Select your email tool to ensure we track the correct email attribute.
Copy the provided code snippet.
In Email Platform
Add the copied HTML code to your email using one of these methods:
Via the source code of a block
Using the native HTML editor
Note: You can add this widget to both email flows and campaigns (blast or drip).
Please contact support for any assistance.