Enable or disable specific features for your agent. These options control what actions and suggestions your agent can offer during customer conversations.
How to Access
Go to Brand → Agent, then scroll down to the Agent Features section.
🔍 Virtual Try-On
Allow customers to virtually try on products before purchasing. Turn this setting off if you want to remove related questions from the AI Shopper chat.
Weekly Try-on Limit per Customer is 50. This setting helps manage usage and control costs.
Allow Enhanced Try-ons - Allow customers to request enhanced, magazine-quality try-on images with professional styling and natural backgrounds. Cost: 8 tokens per image.
Allow Animated Try-ons - Allow customers to create animated video versions of their enhanced try-on images for a dynamic, engaging experience. Cost: 10-20 tokens per video.
Body Text - See how every product looks on you with just one click.
Default Silhouette - Select the default model customers will see: Male, Female, Beauty, or Custom
Tryon Preview Image - Choose the default preview image displayed to customers: Male, Female, or Custom
Tryon Model - Choose the AI model for generating try-on images: Nano Banana, Nano Banana 2, FASHN, or Flux 2 Pro for a more realistic results with natural fit and proportions. Duration: 10-20 seconds. Cost: 8 credits per generation.
Advanced Settings
✉️ Branded Emails
When enabled, OTP and authentication emails are sent using your brand name instead of Tolstoy. This helps improve trust and email deliverability with your customers.
🔐 Sign-In Options
Sign in first (Recommended)
Prompt customers to sign in before they receive their generation. This helps with better engagement and data collection.Suggest after Try-On
Let customers try on products first, then show a sign-in prompt afterward.Sign -in prompt text - Edit the message customers see when asked to sign in.
Button label - Customize the primary button text in the sign-in card.
📏 Sizing
Enable this feature to provide customers with sizing recommendations and fit guidance during their shopping experience.
Initial Size Recommendation
Automatically suggest a size based on available data to help customers make confident choices.
🎨 Shade Finder
Help customers discover their perfect foundation shade using AI-powered analysis.
Body Text
Find your perfect shade with AI-powered color matching.Default Silhouette
Select the default silhouette customers will see during the experience:
Male, Female, Beauty, or Custom
🛒 Add to Cart
Enable this feature to allow customers to add products directly to their cart while interacting within the conversations, making the path to purchase faster and more seamless.
Blacklist by Tags
Products with these tags will not be available for add to cart actions.Blacklist by Collection
Products in these collections will not be available for add to cart actions.
💬 Connect to Support
Enable this feature to seamlessly direct customers to your support team when they need assistance - ensuring a smooth handoff from AI to human help.
Support Contact
Provide a contact page URL or email address for customer support.
🎟️ Coupon
Collect emails, personalize, and convert with targeted offers.
Manage the coupons your AI agent can offer to customers during conversations.
How to Add a Coupon:
Click + Add Coupon
Fill in the following fields:
• Promo Code – the code from your e-commerce platform
• Discount – percentage off (e.g. 10%)
• Display Text – short message shown to customers (max 50 characters)Click Save
📦 Order Status
Provide customers with the status of their order
Enable this feature to allow customers to check the status of their order.
📧 Immediate Email Capture
Require customers to sign in before using the agent
Enable this feature to require customers to sign in before continuing with the conversation.
🗺️ Regional Pricing
Display accurate regional prices based on customer location
Enable this feature to fetch and display regional product prices based on the customer's location and currency.
🔑 Shopify Multipass
Automatically sign in customers to your store when they sign in with AI Shopper
Enable this feature by adding your Shopify Multipass secret.
🤖 Recommendation Engine
Choose the engine that powers product recommendations
Choose which recommendation engine powers product suggestions in your AI Shopper.
1. Shopify Recommendations
Uses Shopify's built-in recommendation algorithm based on product relationships.
2. Smart AI-Powered
AI-powered recommendations using advanced product analysis and user behavior.
3. NostoPersonalized recommendations powered by Nosto's ML engine.
4. RebuySmart product recommendations powered by Rebuy's algorithm.
