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How to Sync your Product Catalog in AI Shopper

Mikaela Lasig avatar
Written by Mikaela Lasig
Updated over a week ago

Overview

Give the AI real-time access to all SKUs so it can answer product-specific questions, suggest variants and check stock status.



What you can achieve

  • Accurate sizing, pricing and color details in chat

  • Dynamic recommendations and cross-sells

  • Reduced manual FAQ upkeep

Best ways to use

  1. Keep your e-commerce platform integration active so new items sync automatically.

  2. Use rich product attributes (materials, care, benefits) for deeper AI answers.

  3. Periodically click View All Products to confirm sync completeness.

HOW TO

Verify your catalog is connected

  1. Navigate to Context → Product Catalog.

  2. Confirm the banner shows “Product catalog synced”.


  3. Click View All Products for a searchable list. Please note that it might take a few minutes to show the product catalog.


Design and customization

No visual design is needed. The widget automatically uses product data.

Publish

Once synced, the catalog is live for the AI instantly.

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