Overview
Give the AI real-time access to all SKUs so it can answer product-specific questions, suggest variants and check stock status.
What you can achieve
Accurate sizing, pricing and color details in chat
Dynamic recommendations and cross-sells
Reduced manual FAQ upkeep
Best ways to use
Keep your e-commerce platform integration active so new items sync automatically.
Use rich product attributes (materials, care, benefits) for deeper AI answers.
Periodically click View All Products to confirm sync completeness.
HOW TO
Verify your catalog is connected
Navigate to Context → Product Catalog.
Confirm the banner shows “Product catalog synced”.
Click View All Products for a searchable list. Please note that it might take a few minutes to show the product catalog.
Design and customization
No visual design is needed. The widget automatically uses product data.
Publish
Once synced, the catalog is live for the AI instantly.