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How can I integrate Tolstoy with Gorgias?
How can I integrate Tolstoy with Gorgias?

How to integrate Tolstoy with Gorgias!

Dov Kaufmann avatar
Written by Dov Kaufmann
Updated over a week ago

If you're looking for a simple way to manage all of your Tolstoy interactions, then integrating with Gorgias may be your next best step πŸ€“

Ready to integrate Gorgias with your Tolstoy? Here's how to set it up!

Integrating Gorgias with Tolstoy

  1. Install the Tolstoy App on the Gorgias app store.
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  2. Log into Tolstoy to create your Tolstoy.
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    Add videos, create choices, and link your videos together to create your Tolstoy! Here's a guide to help you create your first Tolstoy.
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1. Share your Tolstoy.
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You have a variety of ways of sharing your Tolstoy!
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Hover on your Tolstoy, click the three dots, then Share.
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When you're done creating your Tolstoy, click the dropdown and Share.
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Click here to learn about our sharing options!
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2. Once your Tolstoy has been published, and users start interacting with it, you'll be able to see all the new interactions & interaction details with your Tolstoy as a new ticket inside Gorgias.
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Here's an example of what this will look like:

How to turn off Gorgias Notifications

  1. If you don't want to get notifications from Gorgias for a specific Tolstoy video, just click on that video and go to Settings (the icon beside Analytics button on the upper right).

    Click on highlight

  2. Click on the Integrations drop-down, and toggle off Gorgias.

    Click on Gorgias


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And that's it! If you need any additional help, please reach out to support@gotolstoy.com, and we're happy to assist you.

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